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Shawn Cicoria - CedarLogic

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  • Unity08.com
Roomba Sucks - IRobot provides horrible customer service
Just received my Roomba.  However, you people decided to take a Roomba that was clearly returned by another customer, stick it back in a box (poorly), barely wrap the thing right, the cords where a mess, all "sealed" stickers broken, and the item scratched and dirty.
 
So, I really don't feel like taking somebody elses toss-away as "NEW" - which is what I paid for. 
 
Update:  This was purchased direct from iRobot - a Christmas present.  Does no good now...
Posted: Thursday, December 22, 2005 5:07 AM by cicorias

Comments

Lance said:

Who is "you people"? Did you buy directly from iRobot rather than a retailer (which would have been cheaper, by the way).

FWIW, I would chalk this up as a fluke. I had my Roomba for a year and it got one problem - I called iRobot and they just sent me a new one. No problems since.
# December 27, 2005 12:26 PM
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